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Cookie Policy for CTRL Lounge

At CTRL Lounge, we value the privacy of our users and are committed to transparency in how we collect, use, and manage data through cookies and similar technologies. This Cookie Policy outlines what cookies are, how we use them on our website and online services, and the choices you have regarding their use. By continuing to use our website, you consent to the use of cookies as described in this policy unless you have changed your browser settings to disable them.

What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, tablet, etc.) when you visit a website. They contain data that helps websites remember information about your visit, which improves functionality and user experience. For example, cookies can remember your login details, track session activity, and store your preferences so that your future visits are more efficient and personalized.

Cookies may be:

Cookies can also be classified by duration:

Why We Use Cookies

Cookies help us ensure that our website and digital platform operate smoothly, securely, and efficiently. In the context of a computer club, where users often reserve time slots, join tournaments, or log in to personal accounts, cookies allow us to provide a seamless and enhanced experience.

We use cookies for the following key purposes:

Essential Cookies

These cookies are crucial for the operation of our website and online systems. They allow users to navigate the site, use secure areas (such as the login portal), and maintain their session while browsing. For instance, these cookies enable the session timer during a PC reservation process or help verify user identity during account access. Without these cookies, our website could not offer basic services or security functions.

Performance and Analytics Cookies

These cookies collect anonymous data on how visitors use our site. We use them to track traffic sources, monitor site performance, identify slow-loading pages, and understand user interaction patterns. In the context of a computer club, this helps us determine which services are most used — for example, whether users are more interested in multiplayer games, training programs, or online event registration — allowing us to improve and optimize our offerings accordingly.

Functionality Cookies

Functionality cookies remember the choices you make and provide enhanced features. They allow us to remember your login name, preferred games, language preferences, or hardware settings you used during your last visit. This personalization is especially useful for members who frequently book gaming PCs with specific configurations or return to the club for the same games or activities.

Advertising and Targeting Cookies

Advertising cookies track your online activity to help us offer more relevant advertisements and promotional content. For example, if you often engage with first-person shooters, you may see targeted ads for upcoming FPS tournaments or events in our club. These cookies help us tailor our communication and marketing strategies to better match your interests, while also limiting repetitive ad exposure and measuring campaign effectiveness.

Third-Party Cookies

Our website may include cookies from third-party service providers, who assist us in various ways, including analytics, performance tracking, and marketing. These may be companies that help us monitor site behavior, show ads, or enable social media sharing. These third-party cookies are controlled by the respective service providers, and we encourage users to review the privacy practices of those providers to understand how their data may be used.

We take care to work only with partners that respect data protection standards and who use cookies for legitimate purposes related to site improvement and user experience enhancement.

What Data Is Collected Through Cookies?

Depending on the type of cookie, the following information may be collected:

Please note that data collected by cookies is typically not used to directly identify you but may be linked to your user profile if you are logged into your account on our platform.

How to Manage and Control Cookies

You have full control over how cookies are used on your device. Most modern browsers allow users to manage their cookie preferences, including the ability to:

You can change your browser settings at any time to block or restrict cookies. However, if you choose to disable cookies, especially essential ones, certain features of our site may not function properly. For example, you might not be able to log into your account, access your session history, or make reservations for a computer station.

Device settings may also offer app-level cookie controls, especially on mobile platforms, which is important if you access our services through a club app or mobile browser.

Duration of Cookies on Your Device

Each cookie has its own lifespan. Some cookies expire when you close your browser (session cookies), while others remain for a set period (persistent cookies). We use both types depending on the function:

You can manually delete persistent cookies from your browser if you wish to remove stored data.

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy at any time. Updates may reflect changes in legal obligations, technological advancements, or changes to our services. When updates occur, we will revise the date at the top of the policy and post the changes on our website. We encourage users to review this policy periodically to stay informed about how we use cookies and what options they have for managing data preferences.

Contact Us

If you have any questions about our use of cookies or this policy, or if you would like to exercise any of your rights related to data and privacy, please contact our support team using the contact details provided on our website or at our physical club reception. We are committed to responding to all inquiries in a timely and transparent manner.